31P Dicoms from Siemens Avanto error: Can't read those files

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  • #1536
    Vidhya Kumar
    Participant

    I’m getting a “Can’t read those files” error when I try to open 31P dicoms. The files are definitely fine, I’ve actually opened them on JMRUI before. Any suggestions?

    Thanks

    #1537

    Dear Vidhya,

    Did you try exactly the same file in both versions of jMRUI?

    Did you upgrade your Siemens software?

    If the problem persists, please send me your data and we will investigate this problem.

    Best regards
    Michal Jablonski
    jMRUI developer

    #1538
    Vidhya Kumar
    Participant

    Hi Michal,

    Thanks much for the prompt reply! We did recently upgrade our Siemens software to VD13A SP4. But the error in JMRUI is the same with data acquired before and after the upgrade. In fact I get the same error with pre-scanner upgrade data loaded into JMRUIv5.1 and v5.2.

    I will email some data to hopefully work out the issue. And I’ll post updates in this convo in case others have the same problems.

    Thanks!
    Vidhya

    #2161
    Vidhya Kumar
    Participant

    Reinstalling Java fixed this issue.

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